The hotel offers great amenities and is conveniently situated near Yokohama Station, making it easy to explore the area. However, the rooms could use an update as they felt slightly worn, and the extra fees for some facilities seemed a bit excessive. Still, the overall experience was enjoyable.

Conveniently situated near a major train hub, access to the bustling city and surrounding areas is effortless. The rooms are spacious by Japanese standards and exude cleanliness. Dining options stood out, especially the exquisite Chinese dishes that rivaled the best. However, the fitness center requires an additional fee and was smaller than expected. Additionally, some amenities felt outdated and the restaurants were rather pricey compared to local alternatives.

Conveniently located near a major train hub, accessibility was a breeze, allowing quick trips to both Tokyo and surrounding areas. The restaurant offered an exceptional dining experience, particularly a private six-course Chinese meal that stood out for its exquisite preparations. However, the room featured twin beds, which felt outdated for my stay, and an extra person charge was unexpectedly high. Despite these drawbacks, the cleanliness of the hotel kept my stay comfortable.

the check-in process was a bit slow, but the location is superb (next to the train station! ). the room was spacious with a lovely view (great city sights! breakfast offered a large buffet (the omelette station was my favorite!

The room was spacious with a fantastic city view that made our stay enjoyable. The buffet breakfast had a wide variety of options. The fresh orange juice was a nice touch. The location allowed easy access to local attractions and quick trips to Tokyo.

The amenities were lacking in certain areas, particularly in terms of gym equipment and maintenance.

Exceptional Chinese lunch experience

It was just a nice choice for an overnight stop in Yokohama with good value. The cleaning staff did a great job. Check your deliveries. they’ll just let you know with a flickering light on the phone.

I had a fantastic stay, especially loved the spacious room and a remarkable six-course Chinese meal in our private dining room. However, the gym equipment was outdated, which was disappointing.

feel welcomed with a personal touch, exceptional hospitality at the sheraton yokohama

Exceptionally clean rooms, friendly staff.

a delightful stay with tasty breakfast and unmatched convenience at yokohama bay sheraton hotel

Exceptional breakfast experience, breathtaking views.

It’s not perfect, but It’s memorable

A spacious room with a captivating city view made my stay enjoyable. Convenient access to Yokohama Station was a major plus, allowing easy travel to Tokyo. Breakfast offered a delightful buffet, though some dining aspects fell short. Still, the attentive staff and overall ambiance left a lasting impression.

Conveniently located with direct access to the train station, making travel to Tokyo and the airport seamless. The club twin room was spacious for a family, and we loved relaxing in the window area. Breakfast offered a nice selection, but service at peak times was lacking, especially during the cocktail hour when we were turned away due to overcrowding. The staff didn't seem welcoming to families, which made us feel out of place despite being well-behaved.

Comfortable room, convenient location, with excellent access to public transportation options making it easy to explore the area. Helpful staff who assisted with luggage storage and enjoyed the clean amenities during my visit.

No complaints from me.

Had an awesome time enjoying the gorgeous indoor swimming pool and relaxing sauna during our three-night stay. The only downside was that the Bay West bar was a bit smoky, but the drinks were great! If you get a chance, definitely try the compass breakfast buffet. you won’t regret it! 😊